Case study · Public sector
Healthcare data aggregator
A public sector platform that brings fragmented medical record storage into one database, making appointment scheduling simpler for staff and patients.
- Sector
- Public sector healthcare
- Platforms
- Web and mobile
- What we did
- Data platformIntegrationsSchedulingWeb and mobile interface
The challenge
A public sector client held patient data across several separate providers. Because nothing was centralised, appointments often overlapped, which caused delays and frustration for patients and staff.
What we built
Data aggregation
An integration layer that pulls data from each provider's system into one flexible data model.
Shared standards
Data exchange built on standard healthcare data formats, with privacy and access controls designed in from the start.
Real-time scheduling
Booking, rescheduling and cancellations against one central calendar, so double bookings stop at the source.
Reporting
Dashboards showing appointment patterns and service use, to help with planning.
How we worked
We designed the interface with providers, admin staff and patients in mind, and built it to work on desktop and mobile.
The result
One view of patients and appointments across providers, and far fewer overlapping bookings.
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